Contact Us
The Cedar Trustvex support team is here to assist with questions about accounts, deposits, withdrawals, charting tools, and AI features. Support is available through official channels—no personalized investment advice or profit promises are given.
Email us your queries
Before reaching out, please have your account email, inquiry type (such as registration, payment, or technical), and any relevant screenshots ready. This information helps us resolve your concerns quickly and effectively.
Priority is given to questions about active trades or pending withdrawals when feasible. For safety, we will never request your full password or two-factor authentication codes through unsolicited emails.
If you don’t have an account yet, please register on our sign-up page and return with any questions. Also, review the FAQ for information on fees, security, and available markets.
Always include a clear subject line (e.g., “Withdrawal Pending,” “2FA Help,” or “Fee Question”). Most inquiries receive a response within a few hours; during busy times or payment delays, responses may take longer, but status updates will be provided.
